Privacy and Cookies Policy

Privacy and Cookies Policy


1.1 Nicholls Colton Group is committed to protecting your privacy.

Your privacy, confidentiality and trust are integral to our business and we believe everyone who communicates with us, visits our website or interacts in any another way should be confident that we will hold personal data securely.

As the Data Controller we are responsible for the personal data it receives. The purpose of this policy is to explain how we use any personal information we collect about you when you use our website.

1.2 What information do we collect about you?

We collect information about you when you register with us or request further information. We also collect information when you voluntarily complete customer surveys and provide feedback. The information that is processed is dependent on the purpose of your enquiry. Typical information collected is your name, e-mail address, position, phone number and address.  Website usage information is collected using cookies.

1.3 How long do we keep your information?

We will not retain information longer than is necessary to fulfil the purposes for which it was collected or as required by applicable laws or regulations. When a user’s account is terminated or expired, all Personal Data collected through the platform will be deleted, as required by applicable law.

To protect your personal data we have in place physical, electronic and procedural safeguards appropriate to the sensitivity of the information stored.

1.4 How will we use the information about you?

We collect information about you to process your works order and to manage your account and respond to any further information requests. And, if you agree, to e-mail you about other products and services we think may be of interest to you.

We use your information collected from the website to personalise your repeat visits to the website. We will not share your information outside of the Nicholls Colton Group.

1.5 Marketing

We would like to send to you information about our services which may be of interest to you. If you have consented to receive marketing you may opt-out at a later date.

You have a right at  any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes please click the unsubscribe link on any of our marketing emails.

1.6 Access to your information and correction

You have  rights regarding your personal information, including the right to access, correct, delete, request a copy or object to the use of you data.  . If you would like further information or would like to request  a copy of some or all of your personal information please e-mail: or write to us at the following address: Nicholls Colton Group Ltd , 7-11 Harding Street, Leicester.LE1 4DH.

We want to ensure that the information we hold is accurate and   up to date. You may ask us to correct or remove information you think is incorrect.

1.7 Other Websites

Our website contains links to other websites. This privacy policy only applies to our website so if you link to another website please read their privacy policy.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. The information is used to track visitor use of the website and to complete statistical reports on website activity.

Further information regarding cookies can be found here:

You can set your browser to not accept cookies, however, in certain cases some of our website features may not function as a result.

The website also uses Google Analytical to monitor its visitors to better understand how they use it. This software will save a cookie to your device to track your use and engagement with the website, but will not store, save or collect personal information.


We keep our privacy policy under regular review. This privacy policy was last updated on 21 May 2018.

How to contact us

Please do not  hesitate to contact us if you  have any questions regarding our privacy policy or information we hold about you;